In this role you will be the first point of contact for all IT problems, queries and requests and will take ownership, following them through to resolution and keeping in contact with the user.  You will support of the Head of IT in improving the IT systems, and in training and supporting users from across the Cathedral to use IT as required to perform their duties.  We would like to hear from you if: You have experience of supporting organisation specific information systems. You have good knowledge of standard desktop applications, and common user problems.  You have experience of providing onsite helpdesk support. You have excellent communication and customer service skills. You have previous experience of leading user training. In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation.   Our holiday allowance is 25 days plus Bank Holidays (FTE) Our pension scheme allows for up to 7.5% employer contribution; And as you might expect we have life assurance of four times basic salary and an employee assistance programme. We are an inclusive employer and welcome candidates from all backgrounds.  The closing date for applications is Wednesday 22nd of February 2023 at 11:59pm. Interviews dates are to be confirmed. We are looking to recruit a part-time IT Support Analyst. This role supports all the clergy and staff of St Paul’s Cathedral in making the best use of their IT equipment and systems.

We are looking to recruit a number of weekend Visitor Experience Assistants - busy ‘front of house’ positions, where you will be welcoming visitors from across the world to the Cathedral. You will make their visit one to remember by ensuring a seamless experience, from the initial welcome at the Cathedral’s entrances, to ticket selling, and providing information and guidance throughout their visit - whether on the Crypt or the indoor and outdoor galleries.This is a busy and varied operational role, where you will be working throughout the Cathedral, including the indoor and outdoor Dome galleries.If you have excellent customer service skills, a passion for history and a desire to be part of this vibrant building, we’d love to hear from you.In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation.Our holiday allowance is 33 days inclusive of bank holidays (FTE);Our pension scheme allows for up to 7.5% employer contribution;And as you might expect we have life assurance of four times basic salary and an employee assistance programme.Please note that the Cathedral is open 365 days per year, therefore, the Visitor Experience rota includes working at Christmas and Easter.We are an inclusive employer and welcome candidates from all backgrounds.The closing date for applications is Sunday 28th April 2024 at 11.59pm. Assessment date is Saturday 11th May 2024.  We are looking to recruit Weekend Visitor Experience Assistants - busy ‘front of house’ positions welcoming visitors from across the world to St Paul's.

A fantastic opportunity has arisen for a Head of Security and Resilience to join our team, responsible for the delivery of our security and crisis management strategy to ensure that our people, visitors, contractors, buildings, and collections are secure, whilst maintaining a welcoming environment to visitors and worshippers. The Head of Security and Resilience works collaboratively with a variety of stakeholders including emergency services, key national security networks, VVIPs, operational partners and will lead and inspire all those involved in security, resilience and welcome at St Paul’s.We seek candidates with proven leadership in the field of security within a customer-focused environment. You will have led the development of security and resilience-led strategies, policies and processes and be able to prioritise, problem solve and build consensus. You will have worked in complex organisations or stakeholder environments and have excellent commercial awareness. You are likely to have dealt, first hand, with large scale incidents and threats, and have demonstrable experience of crisis management. In all that you do, you will be influential, persuasive and calm. In addition, you will share in St Paul’s commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation.Our annual holiday allowance is 25 days plus bank holidays (FTE)Our pension scheme allows for up to 7.5% employer contributionAnd as you might expect we have life assurance of four times basic salary and an employee assistance programmeThe closing date for applications is 28th November at 8am. First round interviews will take place week commencing 9th December, with final panel interviews the week commencing 16th December.   A fantastic opportunity has arisen for a Head of Security and Resilience to join our team.

We are looking to recruit for exceptional, part-time Sales Assistants to work as part of the Cathedral shop team supporting the trading subsidiary, St Paul’s Cathedral Enterprises, of this iconic Central London landmark. As well as serving our visitors and customers by providing exceptional customer care and assistance/information, you will help in the day-to-day operational activities of the Cathedral shop. This involves operating the tills and handling cash and stock. To be effective in the role you’ll have excellent customer service skills, ideally gained in a visitor-facing role in a busy environment. We would love for you to apply if you have: • Experience in a retail environment
• Experience in cash-handling and computerised systems, in particular tills
• Confident and clear communication skills, both written and verbal The icing on the cake would be advanced skills in a language other than English to engage with our visitors from across the globe. As the Cathedral serves as a place of worship, a centre of learning and a visitor attraction 365 days a year, you will need to work some Saturdays and bank holidays as part of the annualised hours rota. In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation. • Our holiday allowance is 33 days (FTE) including bank holidays
• Our pension scheme allows for up to 7.5% employer contribution
• And as you might expect we have life assurance of four times basic salary and an employee assistance programme. We are an inclusive employer and welcome candidates from all backgrounds. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect our whole team to share in this commitment. The closing date for applications is 13th June 2022. Interviews will take place on 21st June 2022. We are looking to recruit for exceptional, part-time Sales Assistants to work as part of the Cathedral shop team on a fixed term basis, supporting the trading subsidiary, St Paul’s Cathedral Enterprises, of this iconic Central London landmark.

Working closely with the Director of Development and the wider Development and Cathedral team, you will lead on all individual and regular giving, membership programmes and legacy fundraising across the Cathedral in order to significantly increase these income streams to secure more diverse and sustainable income for St Paul’s Cathedral in preparation for a transformational Development Campaign from 2025.

You will be responsible for the development and implementation of a individual and regular giving strategy, building an organisational-wide supporter journey programme driven by data and insight, deepening relationships with our members, visitors and supporters through excellent stewardship and customer service to drive a significant increase in income and engagement.

The successful candidate will have:Experience of working in a Direct Marketing role Experience of raising income from individualsExperience of running membership schemesExperience of running fundraising appeals Experience of audience insight and segmentation principles and use of data and CRM systems to develop supporter journeys that increase income and engagementDemonstrable track record in developing and delivering supporter/customer strategiesThe successful applicant will also be expected to share in St Paul’s Cathedral’s commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.

In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation.  Our annual holiday allowance is 25 days plus bank holidaysOur pension scheme allows for up to 7.5% employer contributionAnd as you might expect we have life assurance of four times basic salary and an employee assistance programmeWe are committed to creating and sustaining a diverse and inclusive workforce that represents our context and wider community. We are aware that those of United Kingdom Minority Ethnic / Global Majority Heritage, women, and disabled people are currently under-represented in our workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase our representation. 
  We are currently seeking a Senior Individual Giving and Membership Manager, to join our Development team.