We are looking to recruit for exceptional, part-time Sales Assistants to work as part of the Cathedral shop team supporting the trading subsidiary, St Paul’s Cathedral Enterprises, of this iconic Central London landmark. As well as serving our visitors and customers by providing exceptional customer care and assistance/information, you will help in the day-to-day operational activities of the Cathedral shop. This involves operating the tills and handling cash and stock. To be effective in the role you’ll have excellent customer service skills, ideally gained in a visitor-facing role in a busy environment. We would love for you to apply if you have: • Experience in a retail environment
• Experience in cash-handling and computerised systems, in particular tills
• Confident and clear communication skills, both written and verbal The icing on the cake would be advanced skills in a language other than English to engage with our visitors from across the globe. As the Cathedral serves as a place of worship, a centre of learning and a visitor attraction 365 days a year, you will need to work some Saturdays and bank holidays as part of the annualised hours rota. In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation. • Our holiday allowance is 33 days (FTE) including bank holidays
• Our pension scheme allows for up to 7.5% employer contribution
• And as you might expect we have life assurance of four times basic salary and an employee assistance programme. We are an inclusive employer and welcome candidates from all backgrounds. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect our whole team to share in this commitment. The closing date for applications is 13th June 2022. Interviews will take place on 21st June 2022. We are looking to recruit for exceptional, part-time Sales Assistants to work as part of the Cathedral shop team on a fixed term basis, supporting the trading subsidiary, St Paul’s Cathedral Enterprises, of this iconic Central London landmark.

We are looking to recruit a Visitor Engagement Programme Manager on a fixed term 12-month contract. Someone who is passionate about attracting new and existing visitors by building partner relationships to organise an exciting and commercially sustainable programme of visitor exhibitions, activities and events aimed at a wide range of audiences. Reporting to the Head of Visitor Operations, you will lead on planning our activities for the Wren 300 celebrations in 2023, as well assisting with the development of future exhibition themes and programming activity for 2024, based on evaluation findings. We would love to hear from you if you have: • a track record of success in delivering visitor led experiences and visitor programming within a complex, cultural, commercial, heritage or visitor attraction setting;
• the ability to devise, design and produce a range of visitor programming experiences and partnerships based on research, data and trends;
• proven organisational and project management skills; and
• excellent interpersonal, team working and stakeholder management skills. In return you’ll find we are a welcoming place to work and we each take responsibility for our part in the Cathedral’s work, looking after St Paul’s for the next generation. • Our holiday allowance is 25 days plus bank holidays
• Our pension scheme allows for up to 7.5% employer contribution
• And as you might expect we have life assurance of four times basic salary and an employee assistance programme. We are an inclusive employer and welcome candidates from all backgrounds. As the Cathedral is open across all 365 days a year, you may be required to work some weekends and bank holidays. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect our whole team to share in this commitment. The closing date for applications is 9am on Monday 4 July and interviews will take place on Friday 15 July. We are looking to recruit a Visitor Engagement Programme Manager on a fixed term 12-month contract. Someone who is passionate about attracting new and existing visitors by building partner relationships to organise an exciting and commercially sustainable programme of visitor exhibitions, activities and events aimed at a wide range of audiences.

We are looking to recruit a part-time IT Support Analyst. This role supports all the clergy and staff of St Paul’s Cathedral in making the best use of their IT equipment and systems. In this role you will be the first point of contact for all IT problems, queries and requests and will take ownership, following them through to resolution and keeping in contact with the user. You will support the Head of IT in improving the IT systems and in training and supporting users from across the Cathedral to use IT as required to perform their duties. The IT Support Analyst provides support to IT applications, systems & services; documenting changes to infrastructure and functionality as required; ensures that system held information remains secure; ensures that staff and clergy understand how to use the IT they require to perform their duties. The IT Support Analyst also completes assigned project work to support IT changes, developments and improvements that delivers benefits to the Cathedral. Providing helpdesk support to Cathedral users, acting as the first point of contact for IT problems, queries and requests. Taking ownership for the resolution of issues by investigating and applying solutions and escalating to other parties when necessary. Providing support for a range of Cathedral information systems. Understanding the business use and general functionality of systems; documenting changes; resolving problems; liaising and working with application suppliers and their support desks as required. Providing support for the Cathedral network when required. Understanding the unique network topology; completing assigned system management and monitoring tasks; investigating and resolving common problems; escalating complicated problems internally, or to third party support and working with them to provide diagnostic information and apply solutions under instruction. Supporting the Head of IT to introduce changes and improvements to the IT environment. Supporting the Head of IT to improve the general use of IT within the Cathedral by providing IT training to network users and assisting in writing user guides where applicable. Setting up AV equipment for Cathedral meetings and events. Essential: Experience of understanding and supporting an organisations specific business information systems. Experience of providing IT helpdesk support to onsite users and network support. A strong understanding of standard desktop applications and user problems. Ability to understand and document processes, procedures and topologies to best practice standards. Experience of providing user training. Confident, clear and effective communication skills both written and verbal. Excellent customer facing skills and able to build strong and effective working relationships internally and externally at all levels. Ability to work effectively and collaboratively as a member of a team. Ability to solve problems, who can ‘think outside the box’ and expedite issues where appropriate. Self-motivated and pro-active, able to work independently without supervision. Ability to identify and implement system improvements. Able to adopt a methodical and disciplined approach to work. An appetite to learn and develop relevant knowledge and skills. Enjoy using technology to improve the way people work. Desirable: An understanding of ITIL methodologies would be advantageous. Experience of completing system testing. We are looking to recruit a part-time IT Support Analyst. This role supports all the clergy and staff of St Paul’s Cathedral in making the best use of their IT equipment and systems. The IT Support Analyst provides support to IT applications, systems and services.