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Contact us

Find answers to your frequently asked questions, and how to contact our different departments.


If you're thinking of contacting us, please first take a look at the most common questions we're asked by our visitors and worshippers. You can also visit our booking tickets FAQ, too.

Can I climb the Dome and what's open during my visit?

As a sightseeing ticketholder, you will have access to the Cathedral Floor (ground floor) and the Crypt. You can also climb the Dome, up to the three Dome Galleries – the Stone Gallery, and the Golden Galleries, which provide incredible views over London, and our internal Whispering Gallery. Why not explore our map in advance of your visit?

You'll be able to pick up a free multimedia guide and you have the opportunity to join our range of free tours. You will also have access to any temporary exhibitions and installations, which you can see advertised on our What’s On page.

 

How much does a ticket cost?

It’s free to attend the Cathedral for services, but if you want to explore the building, you'll need a sightseeing ticket. Tickets are priced from £27 per adult and and there are a number of discounts available, including free tickets for those with a disability. Visit our page on ticket types and prices for more information

What should I do if I have a question about booking tickets?

Please visit our Booking tickets FAQ for guidance on using our online system. Here you'll find answers to common queries, including how to book, changes and refunds, and using partner codes and vouchers.

What services take place and at what times?

You can visit our What's on page to see what services are coming up, plus information about our other events. If you'd like broader information about worshipping here, please visit our Worship with us section for guidance on attending our services, information about our London community, and more. 

How can I find out what music will be played at a specific service?

The music at our services is detailed in our downloadable service schedule, which is updated regularly. For broader information about music at the Cathedral, including an introduction to our choirs and musicians, please visit our Music section.

Contact us


For general enquiries, please call reception on 020 7246 8350 or email reception@stpaulscathedral.org.uk and we will ensure your query reaches the right department. Office hours at the Cathedral are 9am to 5pm, Monday to Friday.


Have a specific question that you can't find the answer to? Complete our contact form and one of our departments will be in touch. Alternatively, you can find details of key departments on our departmental contacts page.


Our complaints policy is available here.


For enquiries about weddings, baptisms and confirmations, please fill in the contact form on our dedicated weddings, baptisms and confirmations page.

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Planning your visit

If you are thinking of visiting us, our pages on planning your visit will give you all the information you need – from how much sightseeing tickets cost, to what guided and self-guided tours we offer.